By James D. Rochette, Hamilton
Amazon has a program called Amazon Cash, where you can purchase items from their web site using cash. It works by Amazon sending you a bar code by email. You print out the barcode and take it to Western Union and give them cash, in my case $400, and the money is wired to Amazon and added to your Amazon account.
I took the bar code to my local Western Union office, they scanned it and I gave them $400. I received a receipt from Western Union stating the amount and a statement on the receipt stating “Funds have been added to your Amazon Balance.”
Well, Amazon says they never received the funds. I have called and spoke to both Amazon and Western Union several times; the last calls were 08-28-2020. Western Union says the money was sent and Amazon says they can’t find it and they are sorry but there is nothing they can do.
I would like my $400 back.